Refund Policy – RIAM Sports

Refund Policy

Riam Sports Academy

At Riam Sports Academy, we strive to provide a smooth and transparent booking experience for all our customers. Please read our refund policy carefully before making a booking.

Booking & Payment

  • Users can book turf slots online through our website.
  • Payments can be made either as:
    • 30% partial advance, or
    • 100% full payment at the time of booking.

Non-Refundable Policy

  • All bookings made with Riam Sports Academy are strictly non-refundable.
  • Once a booking is confirmed, the slot is reserved exclusively for the user and cannot be modified, rescheduled, or transferred.
  • Due to the nature of turf scheduling and time-slot allocation, we are unable to accommodate changes or cancellations after confirmation.

Cancellation & No-Show

  • If a user cancels the booking for any reason, including personal emergencies, weather conditions, or non-usage of the slot, no refund will be issued.
  • Failure to arrive or use the booked slot (no-show) will also be treated as a completed booking with no refund eligibility.

Advance Payments

  • Any advance amount paid (including the 30% partial payment) is considered a booking confirmation fee and is non-refundable under all circumstances.

Exceptional Situations

  • In rare cases where the turf is unavailable due to technical issues or management-related closures from our side, Riam Sports Academy may, at its sole discretion, offer:
    • Slot rescheduling or
    • A credit for future bookings
  • No cash refunds will be provided even in such cases.

Acceptance of Policy

By proceeding with a booking on our website, you acknowledge that you have read, understood, and agreed to this Refund Policy.

Contact Us

For any queries related to bookings or payments, please contact us at:
Riam Sports Academy
Email: Info@riamsportsarena.com

Phone: +91 76679 54033

 

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