RIAM SPORTS ARENA / RIAMS Academy

At RIAM Sports Arena, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website, book turf slots, or enroll in our academy programs.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Phone number
• Email address
• Age and gender (for training programs)
• Parent/guardian details for minors

Booking & Payment Information

• Booking details (date, time, sport type)
• Payment status (we do not store card or UPI details)

Technical Information

• IP address
• Browser type
• Device information
• Website usage data (cookies, analytics)

2. How We Use Your Information

The information we collect is used to:

• Process turf bookings and academy enrollments
• Confirm payments and booking status
• Communicate important updates, schedule changes, or announcements
• Improve our website, services, and user experience
• Maintain internal records and legal compliance

3. Data Sharing & Disclosure

RIAM Sports Arena does not sell, rent, or trade your personal information.

We may share information only with:

• Trusted service providers (payment gateways, SMS/email service providers)
• Legal or regulatory authorities when required by law

All third parties are required to maintain confidentiality and data security.

4. Data Security

We implement appropriate technical and organizational security measures to protect your data from:

• Unauthorized access
• Alteration or disclosure
• Loss or misuse

However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our website may use cookies to:

• Enhance user experience
• Analyze website traffic
• Remember user preferences

You may disable cookies through your browser settings, though some features of the website may not function properly.

6. Children’s Privacy

• We collect information related to minors only with the consent of parents or guardians.
• Such information is used strictly for training, safety, and communication purposes.
• We do not knowingly collect personal data from children without parental consent.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill booking and training purposes
• Meet legal, regulatory, or operational requirements

Once data is no longer required, it is securely deleted or anonymized.

8. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)

Requests can be made by contacting us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. RIAM Sports Arena is not responsible for the privacy practices or content of such external sites.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website. Continued use of our services indicates acceptance of the updated policy.

11. Governing Law

This Privacy Policy shall be governed by the laws of India, with jurisdiction in Coimbatore, Tamil Nadu.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or data handling practices, please contact:

Place: Coimbatore, Tamil Nadu

Email: Info@riamsportsarena.com
Phone: +91 76679 54033